[Gluster-users] Permission problems with Apache

[André Bauer]

Hello List,

it seem i got my problem solved.

The problem is caused by this OTRS file:

https://github.com/OTRS/otrs/blob/rel-2_4/Kernel/System/Ticket/ArticleStorageFS.pm

It works if i uncoment:

# check fs write permissions!
my $Path = 
"$Self->{ArticleDataDir}/$Self->{ArticleContentPath}/check_permissions.$$";
if ( -d $Path ) {
File::Path::rmtree( [$Path] ) || die "Can't remove $Path: $!\n";
}
if ( mkdir( "$Self->{ArticleDataDir}/check_permissions_$$", 022 ) ) {
if ( !rmdir("$Self->{ArticleDataDir}/check_permissions_$$") ) {
die "Can't remove $Self->{ArticleDataDir}/check_permissions_$$: $!\n";
}
if ( File::Path::mkpath( [$Path], 0, 0775 ) ) {
File::Path::rmtree( [$Path] ) || die "Can't remove $Path: $!\n";
}
}
else {
my $Error = $!;
$Self->{LogObject}->Log(
Priority => 'notice',
Message => "Can't create $Self->{ArticleDataDir}/check_permissions_$$: 
$Error, "
. "Try: \$OTRS_HOME/bin/SetPermissions.pl !",
);
die "Error: Can't create $Self->{ArticleDataDir}/check_permissions_$$: 
$Error \n\n "
. "Try: \$OTRS_HOME/bin/SetPermissions.pl !!!\n";
}
return 1;



After that evrything file related works fine so far. No errors in any 
logs...

Can somebody explain whats causing the error?

Mit freundlichen Grüßen

André Bauer

MAGIX Software GmbH
André Bauer
Administrator
Postfach 200914
01194 Dresden

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Am 16.01.2014 19:03, schrieb André Bauer:
> Hello Gluster community,
>
> i'm trying to move my OTRS filesystem from DRBD to Glusterfs on Ubuntu 
> 12.04 Server using Gluster 3.4.2 via the deb files of the semiosis ppa.
> I allredy run my samba and kvm on glusterfs which are running fine.
>
> I created a new gfs volume and rsynced all OTRS files to it without 
> problems.
> All files are user/group otrs with uid 1001 which exists on server and 
> client.
>
> Webserver (which is running as otrs user too) is restarting without 
> problems but when i try to access the otrs site i get a 500 because of 
> permission problems.
> Accessing the files as root or otrs user from a shell works.
>
> Here is the Gluster client log: http://pastie.org/8639756
> Here is the Gluster server log: http://pastie.org/8639760
>
>
> Any hints?
>