[Gluster-devel] Questions on github

[Niels de Vos]

On Tue, May 09, 2017 at 08:21:54PM +0530, Pranith Kumar Karampuri wrote:
> On Tue, May 9, 2017 at 7:27 PM, Sankarshan Mukhopadhyay <
> sankarshan.mukhopadhyay at gmail.com> wrote:
> 
> > On Tue, May 9, 2017 at 7:21 PM, Pranith Kumar Karampuri
> > <pkarampu at redhat.com> wrote:
> > >
> > >
> > > On Tue, May 9, 2017 at 7:09 PM, Sankarshan Mukhopadhyay
> > > <sankarshan.mukhopadhyay at gmail.com> wrote:
> > >>
> > >> On Tue, May 9, 2017 at 3:18 PM, Amar Tumballi <atumball at redhat.com>
> > wrote:
> > >> > I personally prefer github questions than mailing list, because a
> > valid
> > >> > question can later become a reason for a new feature. Also, as you
> > said,
> > >> > we
> > >> > can 'assignee' a question and if we start with bug triage we can also
> > >> > make
> > >> > sure at least we respond to questions which is pending.
> > >>
> > >> Is the on-going discussion in this thread about using
> > >> <https://github.com/gluster/glusterfs/issues> as a method to have
> > >> questions and responses from the community?
> > >
> > >
> > > yeah, this is something users have started doing. It seems better than
> > mail
> > > (at least to me).
> > >
> >
> > There is a trend of projects who are moving to Github Issues as a
> > medium/platform for responding to queries. As Amar mentions earlier in
> > the thread and Shyam implies - this requires constant (ie. daily)
> > vigil and attention. If those are in place, it is a practical move.
> >
> 
> People who respond on gluster-users do this already. Github issues is a
> better tool to do this (Again IMHO). It is a bit easier to know what
> questions are still open to be answered with github. Even after multiple
> responses on gluster-users mail you won't be sure if it is answered or not,
> so one has to go through the responses. Where as on github we can close it
> once answered. So these kinds of things are the reason for asking this.
> 
> Shyam,
>       I started being more active on github because of the user questions.
> So may be different people take different paths to be more active on
> github.com/gluster. Some people may not be as active on github even after
> we wait for a long time just like in gluster-users so may be we should
> start using it for questions sooner? Thoughts? It will only encourage more
> developers to be active on github.

A but related to this, but is Stack Overflow not *the* place to ask and
answer questions? There even is a "glusterfs" tag, and questions and
answers can be marked even better than with GitHub (imho):

https://stackoverflow.com/questions/tagged/glusterfs

From a quick look, users are asking more questions there than in the
gluster/glusterfs repository. For users it should not need to matter
what repository contains the sources (glusterfs, glusterfs-coreutils,
heketi, gluster-block, ...), which is something they need to understand
for GitHub Issues (or get ignored or ping-ponged around?).

Thanks,
Niels
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