[Gluster-devel] Roadmap and support questions.

[Henrikas Jurevič]

Please, dont make comercial support questions fully separate, from this
mailing list, i think my company in future would be interested in support
too, so it would be nice to know what options there are.


On 5/18/07, gluster-devel-request at nongnu.org <
gluster-devel-request at nongnu.org> wrote:
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>    1. Re: Roadmap and support questions. (Hitesh)
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> ----------------------------------------------------------------------
>
> Message: 1
> Date: Thu, 17 May 2007 11:25:49 -0700
> From: Hitesh <hitesh at zresearch.com>
> Subject: Re: [Gluster-devel] Roadmap and support questions.
> To: Francisco Reyes <lists at stringsutils.com>
> Cc: gluster-devel at nongnu.org
> Message-ID: <464C9E2D.9050405 at zresearch.com>
> Content-Type: text/plain; charset=ISO-8859-1; format=flowed
>
> Hi Francisco,
> Please see my response in-line, also, if is ok with you, I would like to
> keep e-mails and discussions of commercial nature separate from the
> developer forum so please feel free to write to me directly....apologies
> for the support e-mail issue, it should be fixed soon and thanks for
> bringing it to our attention.
>
> Is there a # where I can reach you?
>
> Regards
>
> Hitesh
> ------------------------------------------------------------
> Francisco Reyes wrote:
> > Hitesh writes:
> >
> >> Gluster is a complete clustering stack comprising of components that
> >> address building of Clustered File Storage (GlusterFS)
> > .....
> >> The business model is akin to the Red Hat business model where the
> >> customer pays enterprise class support. We also provide full blown
> >> professional services around GlusterFS
> >
> > Thanks much for your post.
> >
> > My employer is interested in seeing gluster working in FreeBSD.
> > Based on some other feedback on the list that is not right now a
> > priority and this is why I initially tried to send email to
> > support at zresearch.com. There was some issues with the mailing list for
> > support at zresearch.com, but I believe Anand Avati wrote to say that he
> > was going to look into it.
> >
> > Anand Avati also wrote in another email that some help was needed to
> > get the FreeBSD compatibility going since you did not have any FreeBSD
> > machines. He basically wrote that if issues were reported they could
> > be looked at.
> >
> > Attila Nagy posted shortly after Anand's post that he could give
> > access to the Gluster development team to FreeBSD machines. He already
> > did a great start in trying to debug the issues. He even gave some
> > suggestions on code changes to make the code more portable.
> >
> > My questions are:
> > 1- Can FreeBSD be placed in the roadmap? That way anyone hoping to see
> > glusterfs working in FreeBSD have an idea what to expect.
> FreeBSD is not on a the roadmap currently and thus support will be
> offered when other higher priority tasks are completed(the priority is
> based on market research and feedback from customers in the markets we
> are focussed on).
> >
> >
> > 2- What kind of commercial support can we get for GlusterFS?
> If we do decide to take on dollars to accelerate support for FreeBSD,
> the dollars needed would be used to address the following areas -
> Infrastructure needed to implement FreeBSD (we could take up Atilla on
> this so it will then be a moot point), Manhours (one-time charge) and
> ongoing enterprise support (which would be M-F / 8-5 over e-mail and
> phone).
> >
> > 3- Would getting commercial support for glusterfs help increase the
> > FreeBSD priority in the roadmap?
> >
> >
> >
> >
> We will have to discuss this internally and will get back to you in a
> few days, just to reiterate, all the code will remain under GPL and we
> will be happy to help you under the developer forum at the current pace
> and level should things not work out on the commercial front.
>
> --
> ==============================================
> Hitesh Chellani
> Tel: 510-354-6801
> Mobile: 510-754-3285
> www.zresearch.com
> Commoditizing Supercomputing and Superstorage!
> ==============================================
>
>
>
>
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> End of Gluster-devel Digest, Vol 21, Issue 31
> *********************************************
>



-- 
Henrikas.